Other Services

URBAN Traveler® offers a variety of services along with over 9,500 unique and hard-to-find products for your travels.

• Repairs
• Customization
• Monogramming
• 90 Day Layaway
• Gift Certificates
• School Fundraising
• Corporate and Volume Sales
• FREE Travel Seminars for your school/church/community center
• We ship anywhere in the continental U.S. for FREE on orders $30+
  

URBAN Traveler’s Shipping Policy (process): Explained

We (the staff at URBAN Traveler) process your order in-house within 24-48 hours. We then transfer the merchandise to a common carrier (UPS/FedEx/USPS/Speedy), which takes approximately 5-7 business days to SHIP BY GROUND. Your shipment can be expedited by paying for priority or air. Our ground shipping to your destination is FREE (on orders over $30), unlike Amazon, to whom which you must pay an annual re-occurring fee of $150 or more to get free shipping through them.

We do our best and give our best effort to be transparent by also providing personal emails and/or personal phone calls to our customers in order to expedite the shipping process when necessary. So, if you receive a call from 651-631-9157, please take the call, because we are just trying to give you better-than-average customer service.

URBAN Traveler has now been in business for 36 years, and thanks to the post-pandemic desire to travel again, our business has exploded! Manufacturers and retailers alike are experiencing HUGE supply-chain problems, so please place your order in timely accordance with your travel needs.